TERMS OF SERVICE


Acceptance of the Terms

By accessing the Content or Services, you or those you represent ("you") agree and acknowledge that you have read and accepted the terms in its entirety. These Terms constitute a legally binding agreement (the "Agreement") between you and ProDefence VPN. These terms also apply to all users of the Service, including the users with paid accounts. If you don't agree with any part of the Terms, you may not use our Service.

Modification

ProDefence VPN reserves the rights, at its sole discretion, to modify the Terms of this Agreement at any time. If any core changes to the Terms, all users will be notified by Email, in-App message, and will be announced by ProDefence VPN on its Website. You understand that it is your responsibility to review any such modifications. If you continue to use ProDefence VPN's Services and Contents after the modifications take effect, you understand and agree to the revised Terms.

Privacy Policy

ProDefence VPN does not and will not collect or store traffic data, DNS queries, browsing history, and VPN connection destination.

ProDefence VPN does require users to provide certain information such as an email address and payment information during registration and purchase for customer support purposes. The detailed information is documented on the Privacy Policy page on our Website; please review the document in accordance with the Acceptance of the Terms.

We do not provide any users' information to any third parties. We do not cooperate with any request for information unless we are ordered by a court of competent jurisdiction.

License

ProDefence VPN grants you a non-exclusive, non-transferable right to use the service. You shall not modify, distribute, sublicense, or by any means commercially exploit or make available to any third parties the Services in any way. ProDefence VPN reserves all rights that are not expressly granted to you.

Refund Policy

For the purchase through our Website, you may cancel the premium subscription and request a full refund within 7 days of your initial purchase. Refund beyond a 7-day window may be considered, at the sole discretion of ProDefence VPN.

For the purchase through other Platform (Google Play store, The App Store, etc.), their refund policies shall govern.

Acceptable Usage Policy

It is your responsibility, at all times, to assess whether using the Website, Apps, Software, or Services is in compliance with applicable local, state, national, and foreign laws and regulations. You should also comply with these Terms and applicable laws, regulations, and policies whenever you use the Website, Apps, Software, or Services.

You agree to keep your ProDefence VPN account information confidential. You are responsible for all actions that occur on our servers where the login uses your user ID and password. You are advised to contact ProDefence VPN if you discover or suspect that your account information has been compromised immediately.

  • Send unsolicited contents (i.e., "spam") in any form over the Service.
  • Send contents that contain illegal, abusive, hateful, threatening, obscene materials; or intellectual property infringement and privacy invasion. Distribute, reproduce, upload, download or post any copyrighted contents before obtaining authorization or permission from the owner of the proprietary material.
  • Distribute, reproduce, upload, download, or post any contents that contain explicit or sexual depictions of minors.
  • Attempt to gain unauthorized access to the Service or its related systems or networks (i.e., any form of "hacking").
  • Engage in any conducts that inhibit or restrict any other users from enjoying or using the Services, which include but not limited to unfair usage of the network (i.e., utilizing substantially excessive bandwidth that exceeds the average user bandwidth usage for an extended duration or like manners that exert an excessive load on the network that may cause disturbance to other users on the network).

ProDefence VPN reserves the right to take appropriate action when the Service is being used contrary to these Terms and applicable laws, which includes termination of your account and the Service without providing a refund and notice.

Disclaimers

ProDefence VPN is providing this service on the "as-is" and "as-available" basis without warranty or representation of any kind. ProDefence VPN does not guarantee the Services will meet your requirements, as in continuous availability of the Service or any specific feature(s) of the service. You acknowledge that you access the Website and Services at your sole risk and discretion.

The VPN Service (coverage, speed, quality, and server location) may vary, and the Service is subject to unavailability including but not limited to third-party service failure; emergencies; equipment, transmission, or network limitation or issue; interference or signal strength. ProDefence VPN is not responsible for any failure to maintain the accuracy, quality, security, and confidentiality of your data, message, or pages whether or not related to interruptions or performance issues with the Service.

ProDefence VPN may impose usage or service limits, suspend service, or block certain kinds of usage in our sole discretion.

Limitation of Liability

ProDefence VPN shall not be liable under contract, tort, strict liability, negligence, or any other legal theory concerning the services for any lost profits or Special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. In no event will ProDefence VPN, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.

Ownership

The ProDefence VPN and its Service are owned by DL FACTORY SP ZOO. DL FACTORY SP ZOO owns all the visual interfaces, information, servers, products, software, graphical materials, and all other elements of the service.

Indemnification

You hereby agree to indemnify, defend, and hold harmless ProDefence VPN, its employees, members, directors, agents, supplier, and affiliated companies and their employees, agents, directors, shareholders, members, from any and all claim and expenses, including attorneys' fees, arising out of your use of the Content and Service, including but not limited to your violation of this Agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.

Last updated: October 17, 2023